Fast and Efficient Customised Service

Precise Demand Matching

Our customisation service starts with an in-depth understanding of the individual needs of our customers, providing an exclusive one-to-one service and close communication with them to ensure that the design, functionality and specifications are clearly defined.

Rapid Design and Prototyping

With advanced design tools and the support of our professional team, we are able to quickly generate product design solutions and provide high-quality prototypes so that our customers can quickly see the actual results and provide feedback.

Flexible Production Process

We have flexible and efficient production lines that can be adapted to customer needs in terms of batch size and scale, ensuring that individual products can be produced in a short period of time.

Fast Delivery

Combined with an efficient logistics system, we ensure that customised products are quickly delivered to customers within the agreed time, providing a stable delivery service.

Pre-Sales Services

Product Consultation

Provide detailed product introduction and professional consulting services to help customers choose the most suitable products according to their needs, and ensure that customers have a comprehensive understanding of the product characteristics and use scenarios before purchase.

Personalised Recommendation

According to the customer's usage scenario and needs, we provide professional product matching solutions and recommend the best product combinations to enhance the customer's purchasing experience.

Sample Service

For large-volume purchasing customers, we provide product sample service, so that customers can fully experience the performance and quality of the product before placing an order.

Customised Solution Consultation

For customers with special needs, we provide pre-consultation on customised product solutions, clarifying the design, functionality, quantity and other requirements, and quickly generating customised solutions.

On-Sale Service

Real-Time Order Tracking

We will update the order status in real time after the customer has placed the order to ensure that the production progress is transparent and visible, and the customer is able to understand the production and logistics of the product at any time.

Production Adjustment Support

If a customer needs to make detail adjustments during the production of an order, our team will respond quickly and assist in making adjustments to ensure that the order meets the latest requirements.

Quality Control

During the production process, we carry out strict quality control to ensure that the quality of each batch of products is up to standard.

Customer Communication and Feedback

Maintain continuous communication with customers and respond to any queries or needs in a timely manner to ensure that customer issues are resolved quickly during the production and delivery stages.

After-Sales Service

Product Use Support

We provide customers with comprehensive product use guidance, including online tutorials, operation manuals and customer service support to ensure that customers can fully understand how to use the product.

Flexible Return and Exchange Service

Provide flexible return and exchange policy, if the customer is not satisfied with the product or quality problems, you can quickly deal with the return and exchange request, to ensure the interests of customers.

Customer Satisfaction Tracking

Regular customer return visits to understand the customer's experience and feedback on the use of products, timely improvement of our services and products to enhance customer satisfaction.

By providing detailed services in the whole process of pre-sales, sales and after-sales, we ensure that our customers receive the best support in every step of the process, from demand matching to product usage, to enhance the overall purchasing experience.

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Ten years of concentration, Quality heritage, Customer first！
Weightlifting /Powerlifting Gear/ Yoga Kits /Resistance Band/Tubes
Brand Authorization and Agent Recruitment
Amazon and Cross-border OEM

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Contact Us

+8618521030151

+86-13585954243

info@vigorpowergear.com

Damaoci Cun, Xianggong Town, Hedong District, Linyi City, Shandong Province, China